Modules inside MintWire Customer Operations.
MintWire is built as a set of modules on one shared core. AI Receptionist is the first active product. Everything else below is clearly labelled by its real status — nothing future is sold as live.
AI Receptionist
Website chat plus structured intake forms. Answers from your knowledge base, triages inquiries, captures leads and routes them into an operator inbox for review. No auto-send or auto-booking unless you configure it. Baseline includes:
- Website chat and structured intake forms
- Email intake — inbound emails captured as conversations
- AI triage from your knowledge base
- Operator inbox to review and manage
- Leads and customers
- Basic customer memory
- Human handoff
- Trust & safety baseline
Future product areas & channels.
Listed so you know where MintWire is heading. These are not finished products and are not for sale today.
Prospecting Autopilot
Build and manage a targeted B2B prospect list and move qualified interest into the shared lead workflow. Approved future product/module — sequencing and MVP scope not yet planned for live sale.
Business Memory
Keep customer context, history, summaries and next steps. Basic memory is included in AI Receptionist today; advanced memory is a future Pro/bundle capability.
Bite Radar
Surface missed replies, forgotten follow-ups and cooling leads. Planned as a Customer Operations feature, with a possible small standalone tool later.
Voice channel
Live AI phone receptionist: answers calls, triages inquiries, captures leads. An add-on in development — not connected yet.
Messenger channels
WhatsApp, Telegram and Instagram DM channel adapters. Planned, not yet connected.
Booking
Collect preferred times and prepare slot options. A Pro/bundle feature or add-on; an operator always confirms before anything is booked.