AI phone receptionist that answers calls and captures leads.
When your team misses a call, MintWire can pick up, answer from your knowledge base, capture the caller's details, hand off to a human or book according to your setup. Website chat, forms and email intake are included as supporting channels.
Chat-only from $49/month · AI Phone Receptionist $78/month all-in · Phone Receptionist Pro $128/month
Answers business calls
Captures names, phone numbers and intent, then routes the next step into your operator inbox.
Your phone gets answered too.
The paid Voice AI phone receptionist is live now as an AI Receptionist add-on. It is built for English-speaking service businesses in the US, Canada and the UK.
Answers and qualifies callers
The assistant greets callers, answers common questions from your knowledge base, captures contact details and summarizes the request for your team.
Hands off or books
If booking is configured, it can offer real slots and book according to your setup. Otherwise it captures the message and sends it to the operator inbox for follow-up.
Number setup
US, UK and Canada numbers can be provisioned instantly. Other countries can forward an existing business number or request a local number after KYC.
Phone first, with web intake behind it.
Not every inquiry starts as a call. AI Receptionist keeps chat, forms and email intake in the same workflow so your team does not chase requests across tools.
Website chat & intake forms
A chat widget and structured forms collect inquiries cleanly, with validation and basic abuse protection. In website chat the assistant can answer visitor questions live.
Email intake
Inbound emails come into the same inbox by manual import. The AI can draft a reply for an operator to review — nothing is sent to the customer automatically. Live-mailbox auto-capture is on the roadmap.
Operator inbox
Calls, chats, forms and emails become conversations with status, source and AI triage attached. Your team reviews, routes and follows up.
No hidden sends. No invented facts.
MintWire answers from the knowledge base and setup you provide. Customer-facing replies and internal triage notes are kept separate. Sensitive steps route to a person, and booking follows the rules you configure.
- AI answers from your business knowledge base
- Caller and lead details captured for operator review
- No hidden email auto-send
- No WhatsApp, Telegram or Instagram customer channels sold as live
- Tenant isolation between businesses
Add booking and memory when the base flow is working.
AI Receptionist starts with chat, forms, email intake, lead capture and the operator inbox. Add paid modules when you need them.
Voice AI phone receptionist
250 minutes/month included (500 on the Pro plan), then top-up packs ($12 / 30 min, $20 / 60 min, $35 / 120 min). Requires an active AI Receptionist plan.
Booking (Availability)
Offers real open slots and books according to your setup. Google Calendar sync, customer email confirmation and operator Telegram alert are live. Microsoft/Outlook is planned.
Customer Memory
Remembers key details customers state and reuses them in future conversations. Operators can correct or delete facts.
Missed Opportunities
Flags conversations at risk — unanswered messages, forgotten follow-up promises, and cooling leads — before they turn into lost business.
Set up the first path, then expand.
1. Load business facts
Add services, prices, policies, opening hours and the questions your team answers every day.
2. Connect channels
Start with the website widget and operator inbox, then add the Voice AI phone receptionist when you want calls answered too.
3. Review and tune
Read captured calls and messages, correct the knowledge base, and decide which flows should hand off or book.
Start AI Receptionist from $49/month.
Chat-only Starter is $49/month, the AI Phone Receptionist bundle is $78/month all-in, and Phone Receptionist Pro is $128/month all-in. Voice can be added to any chat plan for +$29/month. Plans start with a 14-day free trial.