AI Receptionist · Phone-first inbound

One AI receptionist for calls, chat, forms and email.

When your team misses a call, MintWire can pick up, answer from your knowledge base, capture the caller's details, hand off to a human or book according to your setup. Website chat, forms and email intake are included as supporting channels.

Chat-only from $49/month · AI Phone Receptionist $78/month all-in · Phone Receptionist Pro $128/month · 30-day money-back guarantee

Answers business calls

Captures names, phone numbers and intent, then routes the next step into your operator inbox.

Voice · live add-on

Your phone gets answered too.

The paid Voice AI phone receptionist is live now as an AI Receptionist add-on. It is built for English-speaking service businesses in the US, Canada and the UK.

Included in the AI Phone Receptionist bundle — $78/mo all-in

Answers and qualifies callers

The assistant greets callers, answers common questions from your knowledge base, captures contact details and summarizes the request for your team. Have a chat-only plan? Add phone answering inside the app.

Hands off or books

If booking is configured, it can offer real slots and book according to your setup. Otherwise it captures the message and sends it to the operator inbox for follow-up.

Number setup

US numbers are provisioned instantly. UK, Canada and other countries can forward an existing business number to it right away, or request a local number after KYC (takes a few days).

Try the demo first. The free in-browser voice demo uses a fictional Nord Studio business, so you can hear the assistant before you buy. The paid phone receptionist answers your real business line.

Try the browser voice demo   Phone receptionist details →

Included channels

Phone first, with web intake behind it.

Not every inquiry starts as a call. AI Receptionist keeps chat, forms and email intake in the same workflow so your team does not chase requests across tools.

Website chat & intake forms

A chat widget and structured forms collect inquiries cleanly, with validation and basic abuse protection. In website chat the assistant can answer visitor questions live.

Email intake

Inbound emails come into the same inbox by manual import. The AI can draft a reply for an operator to review — nothing is sent to the customer automatically. Live-mailbox auto-capture is on the roadmap.

Operator inbox

Calls, chats, forms and emails become conversations with status, source and AI triage attached. Your team reviews, routes and follows up.

Human control

No hidden sends. No invented facts.

MintWire answers from the knowledge base and setup you provide. Customer-facing replies and internal triage notes are kept separate. Sensitive steps route to a person, and booking follows the rules you configure.

  • AI answers from your business knowledge base
  • Caller and lead details captured for operator review
  • No hidden email auto-send
  • No WhatsApp, Telegram or Instagram customer channels sold as live
  • Tenant isolation between businesses
app.mintwire.tech/inbox
AI Receptionist operator inbox
Add-ons

Add booking and memory when the base flow is working.

AI Receptionist starts with chat, forms, email intake, lead capture and the operator inbox. Add paid modules when you need them.

Included in the AI Phone Receptionist bundle — $78/mo all-in

Voice AI phone receptionist

250 minutes/month included (500 on the Pro plan), then top-up packs ($12 / 30 min, $20 / 60 min, $35 / 120 min). Requires an active AI Receptionist plan. Have a chat-only plan? Add phone answering inside the app.

Available · +$19/mo · included in Pro and both phone packages

Booking (Availability)

Offers real open slots and books according to your setup. Google Calendar sync, customer email confirmation and operator Telegram alert are live. Microsoft/Outlook is planned.

Available · +$19/mo · included in Pro

Customer Memory

Remembers key details customers state and reuses them in future conversations. Operators can correct or delete facts.

Available · included in Pro

Missed Opportunities

Flags conversations at risk — unanswered messages, forgotten follow-up promises, and cooling leads — before they turn into lost business.

How it starts

Set up the first path, then expand.

1. Load business facts

Add services, prices, policies, opening hours and the questions your team answers every day.

2. Connect channels

Start with the website widget and operator inbox, then add the Voice AI phone receptionist when you want calls answered too.

3. Review and tune

Read captured calls and messages, correct the knowledge base, and decide which flows should hand off or book.

Start AI Receptionist from $49/month.

Chat-only Starter is $49/month, the AI Phone Receptionist bundle is $78/month all-in, and Phone Receptionist Pro is $128/month all-in. Have a chat-only plan? Add phone answering inside the app. Plans start with a 14-day free trial and carry a 30-day money-back guarantee.